IDM - DualPlay

About DualPlay Plans & Rates Apply Now

The IDM DualPlay is a new product line offering both Internet and TV streaming in one subscription.
Available in different options on both DSL and Fiber.

Simple

Immediate enrollment, no registration or bundling process required. Select the desired plan upon renewal & get immediate access to all Internet & TV features.

Value for Money

One for all, all for one, pay one subscription and get Internet, TV, boosters, Unlimited Nights and Evenings and many other features.

Unique

Internet and TV streaming are now a click away, IDM is the only provider to offer Dualplay service in Lebanon!

Easily Accessible

Plug your modem, download the app, and here you go, Internet and TV up and running!

FAQ

How can I subscribe to Dualplay? Existing IDM Subscriber – Prepaid
You simply need to select a Dualplay plan when renewing your DSL or Fiber subscription. Once your plan starts, you will get immediate access to both Internet and TV Streaming. You will receive an SMS providing you with the TV subscription login credential on CV+ platform.

Existing IDM Subscriber – Postpaid
Login to myaccount.idm.net.lb or to your IDM mobile app, go to change plan and select the desired Dualplay which will be effective as of your next billing cycle. You will receive an SMS providing you with the TV subscription login credential on CV+ platform.

New IDM Subscriber
Select the desired Dualplay plan upon applying for the service . Once your subscription is activated, you will get immediate access to both Internet and TV Streaming. You will receive an SMS providing you with the TV subscription login credential on CV+ platform. How can I watch TV on Dualplay? To access and watch the TV streaming channels and content, you should download the CV+ app on your smart device.

What is the minimum speed required for TV streaming? The TV streaming requires 4Mbps for HD quality. It is recommended to have a line speed of at least 8Mbps in order to cover both TV & Internet needs. Why are the prices in USD and what is the applicable exchanges rate? The Dualplay service includes a TV subscription which is priced is USD, therefore the pricing was set in USD. The monthly fees can be paid in LBP based on black market rate on the date of the transaction.

DSL Plans

Value

INTERNET

UP TO 50 Mbps

Free Unlimited Evening 7/7

Unmetered TV Streaming Traffic

140+ Channels

Entertainment

Devices: 5

Access Viewers: 3

View All Channels

18.00 $ /mo

Value +

INTERNET

UP TO 50 Mbps

Free Unlimited Evening 7/7

Unmetered TV Streaming Traffic

160+ Channels

Entertainment & Sports

Devices: 5

Access Viewers: 3

View All Channels

21.00 $ /mo

UNLIMITED

INTERNET

UP TO 8 Mbps

Unlimited Internet Consumption

Unmetered TV Streaming Traffic

140+ Channels

Entertainment

Devices: 5

Access Viewers: 3

View All Channels

20.00 $ /mo

UNLIMITED +

INTERNET

UP TO 8 Mbps

Unlimited Internet Consumption

Unmetered TV Streaming Traffic

160+ Channels

Entertainment & Sports

Devices: 5

Access Viewers: 3

View All Channels

23.00 $ /mo

Above prices are subject to 11% VAT.

Fiber Plans

STARTER

INTERNET

UP TO 300 Mbps

Free Unlimited Night 11/7

Unmetered TV Streaming Traffic

140+ Channels

Entertainment

Devices: 5

Access Viewers: 3

View All Channels

27.00 $ /mo

STARTER +

INTERNET

UP TO 300 Mbps

Free Unlimited Night 11/7

Unmetered TV Streaming Traffic

160+ Channels

Entertainment & Sports

Devices: 5

Access Viewers: 3

View All Channels

30.00 $ /mo

ADVANCED

INTERNET

UP TO 300 Mbps

Free Unlimited Night 11/7

Unmetered TV Streaming Traffic

140+ Channels

Entertainment

Devices: 5

Access Viewers: 3

View All Channels

32.00 $ /mo

ADVANCED +

INTERNET

UP TO 300 Mbps

Free Unlimited Night 11/7

Unmetered TV Streaming Traffic

160+ Channels

Entertainment & Sports

Devices: 5

Access Viewers: 3

View All Channels

35.00 $ /mo

Above prices are subject to 11% VAT.

The Unlimited Night service allows the subscriber to benefit from unmetered traffic consumption every day between 11:00 pm and 7:00 am. Among other benefits, the Unlimited Night service is the perfect solution to the frequently recurring large downloads that PCs, laptops, tablets, mobile phones or any other connected smart devices perform regularly to update applications and operating systems.

The amount of data consumed during the Unlimited Night period will not be deducted from the monthly traffic quota assigned with each plan, hence keeping this traffic available for your everyday use.

Plan / Speed	Price / Month
All Plans 11pm-7am	6,000 LBP
Above prices are subject to 11% VAT

Service Activation

For Postpaid subscribers (accounts with a Bank Withdrawal Agreement as a payment method), a user can activate / deactivate this feature from the account management section on IDM’s web site.

For a Prepaid subscriber (accounts renewed using a Prepaid Scratch Card or a Credit Card), a user can purchase a “Services” card that he can activate from the account management section of IDM’s website. When activating a service card, a user is asked to choose the feature he wishes to activate.

Once activated, the subscriber will benefit from an Unlimited consumption between 11:00 pm and 07:00 am every day for the duration of the current Internet subscription.

Service Expiry and Renewal

The Unlimited Night feature subscription will always expire at the end of the ADSL subscription’s current billing cycle (whether this was due to the end of the billing cycle or because of the monthly quota traffic consumption), irrespective of the Unlimited Night feature activation date, and will have to be renewed when or after the ADSL subscription has been renewed.

For a Postpaid user, the first time subscription will remain valid till the end of the current month. The subscription to the Unlimited Night feature will be renewed automatically with the coming month’s ADSL subscription until the user decides to stop it.

For a Prepaid user, a subscription to the Unlimited Night feature will remain valid until the ADSL subscription expires, where this period could be less than 30 days, depending on the date of the feature activation.

Ex.: if a user subscribes to the Unlimited Night Feature on the 7th of a month, and his ADSL subscription expires on the 2nd of the next month, the user will benefit from a 25 days Unlimited Night.

Stopping the service

The Unlimited Night feature can be stopped at any time.

Postpaid users will need to sign in to the account management section of IDM’s website and stop the service. When stopped, the feature will be billed for the current month and will remain available till the end of the current month/billing cycle.

Prepaid users only need to stop activating a “Services” prepaid card in order to stop the Unlimited Night feature. Once an Unlimited Night feature subscription expires, it will remain as such until the user decides to activate a new “Services” prepaid card and choose the Unlimited Night feature from the list of available features.

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